The following guide details recommended methods for updating the software & firmware for your Lumination Learning Lab. The purpose of these methods are to help maintain the integrity of the labs systems and services.

Step 1. If in doubt, reach out to Lumination.

If you’re unsure about anything or would like some assistance, please contact us via our help and support page. 

This also applies if you experience any unexpected behaviour with your devices – Better to play it safe and have a technician take a look at the device than leaving it and hoping that nothing is wrong.

Step 2. Only install software from trustworthy sources.

These sources include:

• The Update & Security page in the settings section of the Start Menu.
• The vendor’s official website.
  

Please exercise caution when installing applications from application stores such as the Microsoft Store or the Google Play Store. Whilst the majority of the applications are legitimate, it is important to note the name of vendor listed underneath the application.

The Microsoft Store will list the name of the developer underneath the title of the application. Clicking on the name of the developer will display other applications that they have made available on the Microsoft Store.

The Google Play Store will list the name of the Developer underneath the title of the application. Selecting the developers name will provide you with additional information.

If you are still unsure of their legitimacy, it is recommended that you search for the developer independently of any hyperlinks or URLs that you are presented with.

Some examples of untrustworthy installation sources:

• Any website or service that has a URL similar but slightly different to the source vendor.
  Some of these might look like:
  “microsoftdrivers” (dot) com or “easyinstalldriverassistant” (dot) com 
• Cloud storage download links.
• Mediafire, Mega, BitTorrent or other Peer-to-Peer media sharing services.
• A USB that has been given to you by someone else.

In all of the above situations, it is not necessarily the case that the software is malicious but that it is harder to determine the legitimacy and integrity of the files.