Knowledge Base
Workaround for YouTube VR rotation issue
Table of Contents
YouTube VR has a bug where only one ‘eye’ is visible in VR mode when the device is in portrait orientation. A third party app can be installed as a work around.
Installation: Rotation app
https://play.google.com/store/apps/details?id=com.pranavpandey.rotation&pli=1
Please note that this is a third party app and as such you use it at your own risk.
- Option 1 – install directly on each device using the Play Store app
- Option 2 – install from the web-version of the Play Store (navigate to the link above, then select ‘install on other devices’ and choose from the list)
Note: For both of the above options, you need to be logged into the correct Google account
In-app set up (Part 1 – config):
- Skip through the onboarding screens to start set up
- Scroll down to ‘App Orientation’ (with the Android icon)
- Tap ‘REQUEST’ and follow the prompts to enable the ‘usage access’ permission for the ‘Rotation’ app. Note: this permission will display a warning. Tick the check box, wait for the timer to end, then tap OK to continue
- Press the back button to return to the ‘Rotation’ app, then scroll down to ‘App Orientation’ again
- Scroll down and find ‘YouTube’ in the list (note: this is a ‘system’ app not a ‘user’ app)
- Tap on it and select the landscape icon (your selection will be auto-saved)
The above steps can be seen here: https://www.youtube.com/watch?v=hI5F_JrLxmI
Turning on app auto-start:
- Exit the Setup part of the app by clicking on the back arrow in the top left of the screen twice.
- On the hamburger menu inside the Rotation app, select ‘Settings’
- Enable ‘Start on boot’
The above step can be seen here: https://www.youtube.com/watch?v=2PBNEKYCjFI
In-app set up (Part 2 – starting the service):
- On the hamburger menu inside the Rotation app, select ‘Home’
- Tap the “Start” button in the lower right of the screen
- Tap ‘REQUEST’ and follow the prompts to enable the ‘Display over other apps’ and ‘Modify system settings’ permissions for the ‘Rotation’ app
- You may need to tap the back button to return to the ‘Rotation’ app in between each permission setting.
- Once all permissions are enabled, the service should automatically start
- the ‘Start’ button will now appear as a ‘Stop’ button and you should see the notification in your notification bar
The above steps can be seen here: https://www.youtube.com/watch?v=-7P1FYYshVQ
Troubleshooting
Auto-rotation isn’t working:
- Check that the Rotation background service is running (it should show up in the notifications bar if it’s active)
- If someone closes the Rotation background service, you need to open the app and hit ‘start’ again to run it. It will then auto-start from then on as expected. If left turned off, it will not auto-start (i.e. restarting the phone doesn’t fix this)